Customer Testimonials
I bought a car a little over a month ago and the service was great! There was a Ford Escape for sale within my budget and when my dad and I went in to go make a deal on the vehicle, our salesperson, Caleb, was very nice and helpful in making sure we got the best deal! This dealership also has a military discount (not all do) which I used and definitely made a difference in the price of the final sale. Overall, service was great, easy and everyone was super kind and willing to work with our requests! The ...
We had the best experience buying our Honda Pilot! Our salesperson, Patrick, was easy and fun to work with. He was so knowledgeable about Honda and specifically with our future car. There was no pressure and the actual purchase was quick and smooth. Thank you Patrick.
We bought a new passport today! The office staff was very friendly and kept us updated on our progress! Justin was our sales manager along with Bradley! They were awesome! I couldn't be happier! We come from 3 hours away and they were able to put on an EXTRA for us so we could pick it up today! Overall great service,knowledgeable staff and very friendly! Thank you Dahl Honda Rhinelander!
Brad helped me through my car purchase. He is very knowledgeable on the many features of the H-RV and made the car buying process much easier.
We visited Dahl Automotive in Rhinelander as they had a 2023 Toyota Cross that I wished to test drive. Bradley Paddock, Sales Consultant, assisted us. We had made arrangements a few days prior to test drive the vehicle. Brad was very knowledgeable, friendly, and answered questions with professionalism. We purchased the vehicle and completed the paperwork with ease. Brad did a fantastic job in all aspects of the sale. Kathy A. Wells Proud Owner of a 2023 Toyota Corolla Cross July 20, 2024
Worked with Jansen to help with grand opening. Very creative and fun staff. They definitely go above and beyond to help make every customers experience memorable.
It was a good working with Patrick and the Dahl Automotive group in Rhinelander. Patrick made the purchase processes easy. I would go back to this dealership.
They were so nice and helped me get into a great car Patrick was a great help
I never write reviews but this dealer deserves it. My salesman Patrick made the car buying process super fast and easy. The dealer doesn’t tack on unnecessary fees to the car, only necessary doc fees which is normal.
A FULL FIVE STARS, especially for “Eddie” — one of their young service managers, who met me at the door (and I’ve never been here!) with a HUGE SMILE and PHENOMENAL “How can I help you today!?” customer service!! This guy is a KEEPER, and I will DEFINITELY be back! ⭐️⭐️⭐️⭐️⭐️
I had a few things to work on to get a car, Brad and Kaleb helped by letting me know what to do. I came back and was able to get the car I wanted for my family. They were both really helpful and supportive. This was a very good car buying experience!
The service department was very attentive. Eddie did a fantastic job. He is incredibly polite.
Undoubtedly the best experience I ever encountered. My Sales Consultant, Lauran, was the reason why. Not only did she provide the expertise you'd want from a dealership, Lauran went above and beyond by providing me daily updates and inquiries with a wonderful personal flare that made my experience and purchase even more exciting and memorable. Her help was critical because I didn't have the opportunity to look at the truck before I received it a few days later since I live 4 hours from their dealership. Lauran made certain that I was taken well care of. To top it ...
Wonderful experience with Jacob.
Sales staff was fantastic. Got the vehicle I wanted. Hassle free.
Just bought our first Honda and Ana was our sales person. She was wonderful and very informative with everything! She found us something we didn’t ever know we were looking for👍 Actually the rest of the staff we interacted with were all wonderful!
Justin and Ana were super helpful and made the buying process super simple and fast. Would highly recommend buying from them.
Excellent customer service. Great overall experience. Thank you Justin & Ana!
Working with Casey was smooth and easy. I definitely recommend!
Just wanted to share that I recently stopped in to get assistance at Kocourek Honda in Rhinelander, and was fortunate to have met sales consultant Brad Paddock, who went above and beyond to help me. I highly recommend Brad and his team!
I dealt with Ana. She is a very pleasant person with the patience of a Saint. I had put a $500 deposit on a vehicle and then backed out, only to change my mind, and then backed out again. Ana was very professional and understanding with me. There were no pressures or markups at the dealership and I can't recommend Rhinelander Honda enough. Awesome experience and I hope to buy my next vehicle from there in the future.
Great!!
I recently paid a visit to Kocourek Honda last week to trade in my current vehicle towards a new lease for a 2024 Honda CRV Sport Hybrid and they took care of me very well. I cannot say enough about the customer service and the fact they really worked with me to get the best deal possible for me. Justin and Casey were amazing and had me into my new Honda within just a couple hours (test drive/paperwork). Other dealerships I have been to in the past have taken much longer and have been much more of a process. The ...
Everyone at Honda was so nice to work with, the sales manager Justin Schwartz was Very knowledgeable and helpful with the sale . Eddie did a great job answering my service questions . Definitely recommend this dealership if your looking to buy or service a vehicle ! Thanks again everyone at Honda !!
If you're looking to buy a new vehicle or even just trade yours in, this is the place to go! Ana and Justin were amazing to work with. Ana found us the van we were looking for, from a different Kocourek lot, and then brought it up to us. Justin made us a great offer for our current car and said the offer stood whether we bought the new one or not. We never once felt pressured and are extremely happy with our new to us van!
Casey and Justin are awesome, Great to work with and I have no complaint about the dealership.
We are very pleased with the outstanding service we received from Ana and Justin. We would recommend this dealership to anyone looking to purchase a new or used vehicle. Their knowledge will help you make the best choice for you. Thank you so much!
What should tell you the most about this dealership is the fact we drove 8 hours from Indianapolis, IN to purchase a vehicle. Now we were looking for a specific car (red Buick Cascada, low mileage) but we had offers on 4 vehicles with 2 only be 4 hours away. We spoke with Brad (salesperson) over the phone and explained where we were, what we were looking at and what I was willing to pay. He took my offer to Justin (sales manager) and we came to an agreement barring everything checked out upon our arrival. The car was as described and we were ...
Had a very nice experience buying a new car from Kocourek Honda. We wanted to purchase a 2023 Honda Civic Hatchback. Casey did an upstanding job making that happen. She was very responsive with text messages and very knowledgeable with her answers. She went above and beyond to for us. It is nice to know that they don't just sell cars but, seem to care about building trust with customers. Thank you, Casey and The Kocourek Honda Staff
Need a new or used vehicle? This is the place to shop. We purchased a 2022 Hyundai Sonata last evening and the service we received was the 1st buying experience of a vehicle that I truly enjoyed. From Brad or salesperson to Justin and on to Kaleb the business manager there was never any pressure to buy, only honest upfront communication which my wife and I truly appreciated. Thank you guys, that cars got some zip. Our next purchase will definitely be at Kocourek Honda of Rhinelander
I recently bought my 2022 honda accord from kocourek honda and had a wonderful buying experience. My salesman and sales manager justin were great to work with. Thanks again for everything!
Excellent service
I highly recommend this Honda dealer!! After trying to deal with a Honda dealer close to home, not getting anywhere (long story) and my phone call not returned after leaving a very detailed message I decided to go elsewhere and am so glad I did. Maria was able to get me in right away and they even had the parts in stock (fuel injectors) which saved me another trip! This is how customer service is done!! Thank you so much!!
Checking out what's on their lot..
Great service
Daughter purchased beautiful, safe vehicle from them!
THANK YOU Kaleb, Pat and the whole kocourek team. Kaleb is great at his job and goes above and beyond to help customers. Nice people, friendly place. Thank you for helping me get my first NICE vehicle!
Pat the sales professional was responsive and courteous. I would do business with this dealership again and with Pat.
Patrick Bougie was very responsive from our initial call and transparent with the car price/fees. I did not feel pressured and would recommend him if you are looking for a Honda.
Incredible dealership that I would recommend to family and friends. We purchased a used Ram 1500 from out of state (twin cities, MN) and was astonished by the exceptional service we received from Brad Paddock. He was always prompt with my questions, follow-ups, and made it a seamless purchase for our vehicle. At the end of the day Kocourek gave a competitive price in addition to a straight forward purchase experience. When we are in the market for another vehicle, this will be the first place we check with. Thanks again, and we love our new truck! Ask for Brad Paddock!
Better prices when it was Rhinelander Honda
This is one of the best places I've ever worked. My coworkers were friendly, everybody treated me like family, there were frequent days of pizza or ice cream bought for the employees by the staff. As an employee I was able to meet a lot of the customers who were satisfied with their experience there, which made mine better. I also got approved for my beautiful 2014 F150 there. I'd recommend this place to anyone
Excellent service at Rhinelander Honda. Always honest good service.
I bought a Nissan, and a bit over a year later, that dealership closed. I got a call from Rhineland Honda shortly after, inviting me to have my service work done there. I scheduled an appointment for an oil change, and I've been going there ever since. Nothing but good to say about this dealership! I've really grown to trust them, and they don't try to sell me things I don't need. Nice folks too.
Brad was wonderful to work with-knowledgeable and friendly. From starting to inquire about a truck to signing on the dotted line, the entire staff made a pressure-free and enjoyable car buying experience. My husband and I would certainly recommend Rhinelander Honda.
Great customer service
After the problems we had in the beginning they really stepped up and took care of it they brought into the shop looked it over really good looked at all the fluids and did everything perfectly to ensure that our vehicle was running properly without even charging us except for the part that was needed the air filter just to make it right will definitely recommend Honda Rhinelander from now on
I've probably had service at Rhinelander Honda at least a dozen times, have always been well treated. Because of the number of items that needed attention, I sat it the waiting area for almost 4 hours. It allowed me to read 1/2 of a 400 page book, but it also let me see how the staff treated other customers. All ways with respect and kindness and one in particular was Caleb with an elderly gentleman with the comment "your car is fixed, or adjustment made, and there is no charge to you." Don't hear that very often. 5 years ago ...
We have been long time customers of Rhinelander Honda. We have always experienced excellent service - friendly, professional and always thorough.
I bought a pre owned Rav 4 hybrid from Rhinelander Honda and my salesman Shane made it a fun experience. I appreciate his pleasant personality, knowledge and sense of humor. It was a good day.
The people at Rhinelander Honda went above and beyond to help me! New to the area I needed help with directions which was supplied by a wonderful man named Joe. Once there, everyone was kind, all work was explained and completed in a reasonable amount of time. I will definitely be going back to Rhinelander Honda.
Excellent service; great people to work with - especially Brad and Shane.any thanks.
Everyone was polite and extremely helpful. I haven't purchased a vehicle on my own for several decades and the guys were patient. They addressed issues before I thought of them. They followed up with phone calls and emails and didn't try to talk me into extras. The guys assessed my vehicle needs and made appropriate suggestions.
It would have been a 5-star rating but the recall wasn’t checked as I had asked for.
Great experience with Rhinelander Honda! Kept up to date on our service status and courteous staff. Definitely recommend them for your next vehicle.
I recently bought a great vehicle, a 2020 Mazda CX-5 from Rhinelander Honda and I couldn't be more happy with the experience! The salesman Brad was wonderful with the car buying process. I would definitely recommend buying a vehicle from there. I know when I need to buy another car, I know I'll go to Rhinelander Honda! Thank you all for the wonderful experience!
Brad was great! Very accommodating and wonderful to work with. Everyone there made sure we had a great experience.
Great, friendly people. Great accomodations!
The thing I most like about dealing with the folks at Rhinelander Honda is that they are so very professional. No time is wasted waiting for service. The problem with my vehicle was diagnosed, I received a phone call telling me about it and then another phone call informing me the problem was fixed. I have complete confidence in their work.
Clean cars, good people. Our experience was very good. The car we wanted to look at was detailed, and ready for our inspection. The sales person was knowledgable and knew the car well. Explaining the features and how to use them. We were able to drive a couple of cars and compare. They were willing to negotiate so we could keep within our budget. The buying experience was easy and we took our time and did not at any time feel pressured.
All excellent~
Efficient service and friendly staff.
In October I went in to investigate a future purchase - hoping to trade my existing Honda for a new one in roughly 2 months. I was offered such a sweet deal, I made the purchase that week. Staff was very easy to work with, and I am loving my new CR-V.
Thanks Pat... quick and easy transaction!
Grateful to have a dealership like Rhinelander Honda. Customer service always exceeds my expectations.
Great service! Great helpful staff!
(Translated by Google) Very good place (Original) Muy buen lugar
Wonderful, the best customer service, professional, kind and helpful. Up front, no hidden charges and ask/update about work that would need to be done and do not do work unless authorized by owner. Best place for vehicle service because they care and are honest; which is the an amazing quality in a automotive service department. Definitely recommend over others. Thank you Rhinelander Honda for always doing great work! Stay Safe!
My service writer, Maria, was very friendly and efficient. She explained everything thoroughly and kept a pleasant, upbeat conversation flowing as she processed my paperwork. Maria was professional, kind, knowledgeable and respectful.
Got my Honda Pilot, and wonderful sales and service from Rhinelander Honda
Brad Paddock was truly amazing with helping me find a car that best fit my life style. He showed me many cars that he thought would peek my interest and took his time to make sure I found the one I absolutely loved. Even after buying my 2020 cr-v he followed up with me days after and made sure I still loved it. This just shows how much he cares about his customers. I would recommend him to anyone I come across in the future as I know he is dedicated to making his customers happy!
Whenever I take my vehicle to Rhinelander Honda for servicing, the staff is friendly and professional and the job is done well. They inform me about service options I may need in the future but do not pressure me. I have never had a bad experience while dealing with Rhinelander Honda.